Pergoglass Privacy Policy

Pergoglass attaches great importance to the protection of your personal data. This document explains what information we collect, why we collect it, how long we keep it, and what rights you have.

1. Who is responsible (data controller)?

Euroveranda BV - Pergoglass Rijksweg 21, 2870 Puurs Company number: BE 0442.319.109 Email: info@pergoglass.be Telephone: 02/272.03.19

If you have any questions about this policy or the processing of your personal data, you can contact us using the details above.

2. What personal data do we collect?

Depending on how you interact with our website or our company, we may collect the following information:

• Contact details: name, address, email address, phone number (e.g., via the contact or quote form)

• Project details: information you provide about your pergola or glass project (e.g., dimensions, photos of your patio, preferences)

• Billing details: address, VAT number (when placing an order or requesting a quote)

• Technical data: IP address, browser type, device details, pages visited (via cookies, please see our separate Cookie Policy)

• Job application details: CV and cover letter, if you apply for a job via our website

• Communication: content of emails, messages via a contact form, or chat

We do not collect special categories of personal data (such as health or religious data) through our website.

3. Why do we use your data and on what legal basis?

4. With whom do we share your data?

We never sell your data to third parties. We may share data with:

• Processors who provide services on our behalf, such as our hosting provider (Squarespace, Inc.), accounting office, CRM supplier, and email marketing tool

• Subcontractors and installers, if necessary for carrying out your project

• Government authorities, if we are legally obliged to do so

• Analytics and advertising partners, only if you have given permission for this via our cookie banner (see the Cookie Policy)

We conclude a data processing agreement with all processors in accordance with Article 28 of the GDPR.

5. Transfers outside the EEA

Our website is hosted on the platform of Squarespace, Inc. (United States), which acts as our hosting provider and processor. Squarespace may process data outside the European Economic Area. Squarespace uses appropriate safeguards for this, including the European Commission's Standard Contractual Clauses (see www.squarespace.com/privacy). The same applies to any other third parties mentioned above (such as Google, Meta, or Microsoft).

6. How long do we keep your data?

7. Security

We take appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, or alteration, such as encryption, access restrictions, and regular security updates.

8. Your rights

Under the GDPR, you have the right to:

• Access the data we process about you

• Correction of incorrect data

• Deletion of your data ("right to be forgotten")

• Restriction of processing

• Portability of your data

• Object to processing based on legitimate interest or for direct marketing

• Withdrawal of consent, at any time, without affecting previous processing activities

You can exercise these rights by contacting us using the details provided in section 1. We will reply within the legal timeframe of one month.

You also have the right to lodge a complaint with the supervisory authority:

Data Protection Authority (DPA) Drukpersstraat 35, 1000 Brussels www.gegevensbeschermingsautoriteit.be

9. Cookies

For information about the cookies we use on our website, please refer to our separate Cookie Policy, available on our website.

10. Changes to this policy

We may update this privacy policy from time to time, for example, due to changes in legislation or updates to our website. We recommend checking this policy regularly.

This document is a template and does not constitute legal advice. Please have this policy reviewed by a legal expert or DPO to ensure full compliance with GDPR.